Y-Learn

Account Deletion Request

This page explains how Y-Learn users can request deletion of their app account and associated personal data. Y-Learn is an educational application that supports student and lecturer learning workflows, including courses, sessions, assignments, submissions, rubrics, feedback, grading, and final grades.

How to request account deletion

To request deletion of your Y-Learn account, please send an email to the developer/support contact below.

Request Account Deletion by Email

If the button does not open your email app, send your request manually to:

Support email: YOUR_SUPPORT_EMAIL_HERE

Information to include in your request

Your registered Y-Learn email address.
Your account role, such as Student or Lecturer.
A clear statement that you want your Y-Learn account deleted.
Optional: your reason for requesting deletion.

What data may be deleted

When your request is verified, Y-Learn may delete or deactivate account-related personal data such as:

Login account information.
Name and email address associated with the app account.
Profile information and profile photo preference, where applicable.
Non-essential user profile records connected to the app account.

Academic records that may be retained

Some academic data may be retained where necessary for legitimate academic, administrative, security, compliance, or record-keeping purposes.

Academic records that may be retained can include course enrollment, assignment submissions, quiz attempts, grades, final grades, lecturer feedback, learning history, and other records required to preserve official academic assessment history.

Processing time

Account deletion requests are reviewed and processed within a reasonable period after the request is received and the account owner is verified. Additional verification may be required to protect the account from unauthorized deletion requests.

Indonesian Summary

Pengguna Y-Learn dapat meminta penghapusan akun dengan mengirim email ke kontak support/developer. Sertakan email terdaftar, peran akun, dan pernyataan bahwa akun Y-Learn ingin dihapus.

Sebagian data akademik seperti enrollment, submission, nilai, final grade, feedback dosen, dan riwayat pembelajaran dapat tetap disimpan sebagai catatan akademik resmi apabila diperlukan.